Auto Claim Mastery

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Privacy Policy

Privacy Policy

At Auto Claim Mastery (hereinafter “Company”), we take our ethical responsibilities and your privacy seriously by recognizing that your privacy is important. We have a strong commitment to providing excellent service to all our customers and visitors of this Website, including respecting your concerns about privacy. This Privacy Policy discloses how we collect personal information, the types of personal information we receive and collect, our use of current and former consumer information about, as well as the steps that we take to safeguard your information. If you use this site you explicitly agree to the terms and conditions of the Privacy Policy in effect at the time of your use. We hope that this disclosure will help increase your confidence in our website and enhance your experience on the Internet. Therefore, in compliance with industry standards and regulations enforced typically by the Federal and State Governments, we abide the following privacy policy.

Browsing Our Website

This website does not collect personally identifiable information from your computer when you browse this website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your email address, or any other personally identifiable information. Company’s servers automatically record non-personally identifiable information when you visit our website or use some of our products. When you request a page from our website, our servers log the information provided in the HTTP request header including the IP number, the date and time of the request, the URL of your request, the language used, the browser type and any other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our website function correctly and provide you the functionality that you see on this website. We also use this information to better understand how visitors use our website and how we can better tune it, its contents and functionality to meet your needs.

Information Collected

When we need to collect personally identifiable information from you to execute the requested transaction or provide you with a particular service, we will ask you to voluntarily supply us with the information we need. We will ask you for information such as, but not limited to: name, address, telephone number, email address, and demographic information (such as income level and gender) to process your submission. In addition, when you provide contact details for transaction requests such as scheduling an appointment or requesting a proposal, we will use the contact information to keep you updated about future offers or promotions unless you opt-out online or otherwise notify us. This information may be collected from, but not limited to, the following sources: • Our communications with you, including information obtained when you register for a Company service or otherwise volunteer information, such as your income, assets you possess, and account payment history; • Your transactions with us, our affiliates, or others; • Outside companies, such as consumer reporting agencies, to evaluate your creditworthiness and credit history; • Public sources, such as bankruptcy records and real estate records. Aside from the ways mentioned above, we sometimes use your personally identifiable information in other ways, including sending you promotional materials, and sharing your information with third parties so that these third parties can send you promotional materials. (By “promotional materials,” we mean communications that directly promote the use of Websites, or the purchase of products or services.). However, you may “opt-out” of certain uses of your personal information. How Company Uses Personally Identifiable Information We may disclose a consumer’s personally identifiable information in order to effect or carry out any transaction that you have requested of us or as necessary to complete our contractual obligations with you. The personal information collected on this site and by third parties will be used to operate the site and to provide the services or products or carry out the transactions you have requested or authorized. We Reserve The Right To, Share, Sell, Rent Or Otherwise Transfer/Disclose Your Personal Information To Third Parties For Any Purpose In Our Sole Discretion In Accordance With Applicable Laws. We prohibit the sale or transfer of personal information to non-affiliated entities for their use without giving you the opportunity to opt-out. We may share your personally identifiable information with affiliated companies that are directly or indirectly controlled by, or under common control of Company. We may send personally identifiable information about you to non-affiliated companies that are not directly or indirectly controlled by, or under common control of, Company. We may use this personally identifiable information for auditing, research and analysis to operate and improve Company’s technologies and services. We may change or broaden the use of your personal information at any time. We may use your personal information to provide customized content, promotional offers to individuals by means of email advertising, telephone marketing, direct mail marketing, banner advertising, and other possible uses. Company may also share aggregated information that does not identify you, the consumer, with outside companies. “Aggregated Information” refers to information the Company gathers by aggregating non-personally identifiable information to provide summaries of use of the website. The aggregated information is used to show usage patterns and to do such things as negotiate with vendors of internet services. Such Information is not linked to the consumer’s personal information.

Your Choices/Opt-out

We offer you choices when we ask for personal information, whenever reasonably possible. We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing or calling us per the information contained on our contact page. By providing information to Company you are consenting to the collection, use and disclosure of such personal information in the manner described in this privacy policy. We provide you the opportunity to withdraw your consent when such information is collected or at any later time by following the procedure described in this Choice/Opt-Out provision. Such consent may be withdrawn by calling the telephone number provided below or may be done in writing/email and sent to our customer service department at the following physical address or email address: info@autoclaimmastery.com

Service Providers

We require the use of outside companies, other third parties, to provide certain services including clerical and information processing and shipping services. When you sign up for our services, we will share only as much information as is necessary for the provision of those services. We require that all third parties, hired by Company, to comply with our Privacy Policy in order to keep your information safe and secure. These third parties are prohibited from using or sharing your personally identifiable information for any purpose other than the job they were hired to do or in compliance with their own privacy requirements once you become a customer of theirs.

Securing the Transmission and Storage of Information

The security of your personal information is extremely important to us. We employ generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We maintain physical safeguards, such as secure areas in buildings; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures to prevent ID theft. Company processes personal information on servers in the United States and in other countries. Access to information about you is restricted to authorized employees obtaining the information for business purposes. Our site uses SSL (Secure Sockets Layer) security technology to encrypt information you provide to us through the site when entering sensitive information (such as credit card number and/or social security number) on our registration or order forms. This ensures that your information is encrypted as it travels over the Internet. SSL is an industry-standard protocol for encryption over the internet. After information reaches Company, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Company. You can help to maintain the security of your online transactions by not sharing your personal information or password with anyone. Remember, no method of transmission over the Internet, or method of electronic storage, is 100% secure. (Example: any information you provide us by email is not encrypted) Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about the security on our Website, please feel free to e-mail us.

Log Files

As is true of most Websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Cookies

We use cookies and other technologies on this site to enhance your online experience and to learn about how you use our services in order to improve the quality of the services we offer. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. We can at your option set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This Privacy Policy covers the use of our cookies only and does not cover the use of cookies by any advertisers or third parties.

Indemnification

You agree to indemnify, defend, and hold harmless Company (including its parents, subsidiaries, and affiliates and all of their respective officers, directors, employees, agents, licensors, suppliers and any third-party information providers) against all claims, losses, expenses, damages and costs (including reasonable attorney fees) resulting from any breach of this agreement or unauthorized use of this website. Your indemnification obligation shall survive the termination of this agreement. At our expense and election, we reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you and you agree to cooperate with Company in connection with our defense.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

Third Party Advertisers

Any ads appearing on this Website are delivered to users by our advertising partner. We share Website usage information about users with a reputable third party for the purpose of targeting our Internet banner advertisements on this site. The information collected and shared through this technology is not personally identifiable.

Links to Other Sites

This Website contains links to other sites such as our affiliates as well as third parties which are not owned or controlled by us. Please be aware that this privacy policy only addresses Company’s use and disclosure of your information collected on this site. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the applicable privacy policies and terms of conditions of each and every Website that collects personally identifiable information. This Privacy Policy applies only to information collected by this Website.

Co-branded sites

We may be co-branded with “partners and affiliates” or part of a corporate group. We may share information about customers and former customers with these co-branded / corporate group companies. These business to business relationships are helpful to us and to you as they afford all concerned with greater product and service opportunities. We always provide opt-out opportunities regarding the sharing of your information with such partners and affiliates. Please note the sites linked to our site are governed by their own privacy policies which may or may not reach the standards set by Company.

Access to Personally Identifiable Information

We will make good faith efforts to provide you access to your personal information upon request. If your personally identifiable information changes, or if you no longer desire our product or service, you may correct, update, delete or deactivate same by emailing our Customer Support by contacting us by telephone or postal mail at the contact information listed below.

Children

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information, as required, to comply with the law, applicable regulations, governmental and quasi-governmental requests, judicial proceedings, court orders or subpoenas, to enforce our Legal Notices or other agreements, or to protect our rights, property or safety or the rights, or to protect the property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.), and to ensure the security of our network and services.

Enhancement of Information

We may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our database of individual customers, we tie this information to the personally identifiable information you have provided to us.

Business Transitions

In the event Company goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail and/or a prominent notice on our Website for 30 days of any such change in ownership or control of your personal information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will not jeopardize your privacy. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site. Any and all changes will be made here, to this Privacy Policy. We encourage you to check our site frequently to see the current Privacy Policy to be informed of how we are committed to protecting your information and providing you with improved content on our website in order to enhance your online experience. Upon any material changes to the Privacy Policy, we will post those changes to this Privacy Policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Us

If you have any questions, comments, complaints or suggestions regarding our privacy policy or our website, please contact us at: info@autoclaimmastery.com PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

At Auto Claim Mastery, our foremost commitment revolves around safeguarding the privacy and security of all individuals utilizing our Website and products. Our overarching objective is to furnish an online experience that offers pertinent information, valuable resources, and beneficial services tailored to your needs. To fulfil this objective, we gather information during your interactions with our platform and while delivering products and services. This Privacy Policy has been meticulously crafted to give you comprehensive insights into the Personal Information we gather, potential recipients of this data, and the measures we employ to ensure its security.

Furthermore, this Privacy Policy is aligned with the provisions of the California Consumer Privacy Act (CCPA), a legislative framework governing data privacy that pertains to specific enterprises collecting information from California residents. This law became effective on January 1, 2020. Notably, the California Attorney General issued preliminary regulations in October 2019 to provide enhanced clarity on CCPA implementation. These regulations are anticipated to be finalized within the coming months. It’s important to acknowledge that the information and product-related updates furnished here are subject to modification based on any revised directives from the California Attorney General.

Note! Additionally, it is pertinent to highlight that supplementary terms and conditions, if applicable, pertaining to collecting and utilising your information may be presented to you before you subscribe to a particular Auto Claim Mastery service. Privacy policies specific to those services will be conveniently accessible through designated sections of our Website.

What Information Do We Collect?

Auto Claim Mastery acquires “Personal Information” through various channels from our users and clients, from data gathered by our web servers, via cookies, and from external internet websites. The term “Personal Information” pertains to data that can identify you, is connected to you, describes you, could reasonably be associated with you, or could indirectly link back to you. It’s important to note that Personal Information excludes aggregated data, information that cannot reasonably be tied to you, or data classified as “publicly available” as outlined in the CCPA. It’s worth emphasizing that Auto Claim Mastery does not engage in the sale of your personal information.

Information Supplied by Our Users and Clients

Auto Claim Mastery gathers Personal Information, including your email address, name, residential or professional address, and contact number. Additionally, Auto Claim Mastery might also accumulate demographic data, such as your ZIP code, age, gender, legal preferences, and pertinent professional, business, or employment particulars.

It’s within the realm of possibility that Auto Claim Mastery will maintain this data indefinitely or to the extent allowable under prevailing legal provisions.

Information from Web Server Logs

Auto Claim Mastery captures and stores details pertaining to your interactions via our web server logs, encompassing your Internet [Protocol] (IP) address, the timestamp of your visit, and your browser classification. These particulars serve the purpose of validating our records and enhancing the quality of services we offer you.

 Auto Claim Mastery will maintain this data for an indefinite period or within the bounds allowed by pertinent legal statutes.

Information from Cookies

For the purpose of furnishing personalized services, Auto Claim Mastery’s Website (“Website”) employs specific tags, log files, web beacons, and akin tracking technologies, occasionally sourced from third parties (collectively referred to as “cookies”), to store and facilitate the monitoring of information associated with you. A cookie functions as a data fragment that distinguishes you as an individual user. These cookies could potentially be shared with our advertising affiliates, adhering to data limitation measures outlined in accordance with CCPA prerequisites. However, it’s important to note that Auto Claim Mastery will not expose its cookies to external parties unless compelled by a legitimate legal procedure, such as a search warrant, subpoena, statute, or court directive.

By using Auto Claim Mastery’s Website, you are in concurrence with the utilization of cookies for the subsequent purposes:

  1. Essential Cookies: These cookies are vital to facilitate your navigation through the Website and enable you to utilize its features, including secure areas.
  2. Performance and Analytics Cookies: Utilizing Google Analytics, a web analytics tool by Google, we gain insights into how users interact with our Website. The information collected is anonymized and akin to tracking patterns in the sand, providing trends without identifying specific visitors. Google Analytics employs its own set of cookies to monitor user engagement. These cookies store details like the time of the current visit, previous visits, and the referring source. Website owners using Google Analytics receive comprehensive reports to enhance their Website and optimize user experiences. Importantly, each Website employs a distinct set of cookies, and cross-site tracking does not occur. Websites employing Google Analytics are obligated to inform users about their use of this analytics software. If desired, users can prevent these cookies from being sent by configuring browser settings or employing the Google Analytics Opt-out Add-on to hinder data collection. Further opt-out options are available.
  3. Functionality Cookies: These cookies retain preferences you select, such as language preferences or geographic regions. Enhancing personalization, they are automatically deleted when your browsing session ends, or the browser is closed.

It’s important to note that most browsers are initially configured to accept cookies. You have the freedom to block, disable, or remove cookies on your device by adjusting settings within your browser’s preferences or options menus. However, it’s worth considering that such actions may limit your access to various pages on the Website or impede the use of autoclaimmastery.com’s online services. To manage your cookie preferences further, you can opt out of Google’s cookie use through their Ad Settings page or opt out of third-party cookies via the Network Advertising Initiative opt-out page. For more in-depth information on cookies, you can refer to www.allaboutcookies.org and www.youronlinechoices.com.

Information Obtained to Compile Attorney Profiles on the Auto Claim Mastery Lawyer Directory

Our objective is to aid attorneys in promoting their legal services online and support consumers in locating attorneys within relevant geographic and practice domains. This is achieved through the compilation and publication of attorney details in the form of individual profiles on our Auto Claim Mastery Lawyer Directory. We initiate this process by gathering attorney information, including fundamental identifiers like name, address, and the state(s) where they possess legal licensure, from state bar organizations and various online sources. This dataset is further enriched by attorneys themselves upon claiming their profiles. It’s noteworthy that certain portions of this attorney data qualify as publicly accessible information, thus falling outside the realm of Personal Information under the CCPA..

It remains plausible that Auto Claim Mastery will uphold this information for an indefinite duration, or to the extent permitted by applicable legal provisions.

Consumer Rights Under the CCPA

Under the California Consumer Privacy Act (CCPA), you are granted the following rights:

  1. Right to Know: You possess the entitlement to request comprehensive disclosure of the Personal Information we gather, employ, or divulge, alongside insights into our data practices.
  2. Right to Request Deletion: You have the prerogative to seek the removal of your Personal Information that we have collected from you.
  3. Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To execute your “right to know” or “right to request deletion,” please proceed by clicking here.

It’s imperative to note that, to safeguard your information and the credibility of our products, we may need to confirm your identity prior to processing your request. In certain scenarios, additional information might be necessitated for identity verification, potentially including a government-issued identification.

According to CCPA provisions, you have the autonomy to personally exercise these rights or delegate an authorized agent to act on your behalf. In the event of designating an authorized agent, we may request written authorization from you to validate their authority, and further authentication of the agent’s identity could be required.

Removal of Court Records

Auto Claim Mastery, in pursuit of public service, grants access to select public litigation records sourced from both federal and state courts. These records, constituting part of the legal framework, are intended to be accessible to all for informational purposes. Importantly, these records do not fall within the ambit of Personal Information under the CCPA and, thus, are exempt from the “right to know” and “right to request deletion” provisions of the CCPA.

Subject to the presence of a legally binding court order, Auto Claim Mastery will not comprehensively remove court records that have not been sealed. However, we do entertain written requests to prevent search engines from indexing specific case filings and opinions through the use of the robots.txt protocol. This translates to a situation where, upon searching for your docket or opinion via search engines like Google, the corresponding Auto Claim Mastery page would not appear in the search results. However, it’s essential to recognize that Auto Claim Mastery lacks jurisdiction over the same documents accessible through other sources such as court websites and third-party services.

For further insights into our approach concerning the application of the robots.txt protocol, you can explore our policy.

Links to Other Sites

We urge you to carefully examine the privacy policies of the websites you opt to access through Auto Claim Mastery. This proactive step will grant you an understanding of how these external websites gather, employ, and distribute your information. It’s important to acknowledge that Auto Claim Mastery bears no responsibility for the privacy policies or other content present on websites beyond the Justia domain.

Use or Disclosure of Your Personal Information to Third Parties and Co-Brand Partners

Auto Claim Mastery will refrain from intentionally divulging any Personal Information to external parties unless you have granted explicit consent, excluding instances involving vendors or service providers essential for delivering or executing Auto Claim Mastery’s products or services. In situations where legal obligations arise, or there is a sincere belief in the necessity to adhere to the dictates of the law or comply with legal procedures served on Auto Claim Mastery, your Personal Information may be accessed and/or disclosed. Furthermore, actions may be taken to safeguard Auto Claim Mastery’s rights or property, or to address exigent circumstances that ensure the personal safety of Auto Claim Mastery’s users or the general public.

Certain services and content offered by Auto Claim Mastery may feature collaborative branding with other entities. If you choose to register for or engage with such services, both Auto Claim Mastery and the collaborating entity may acquire information collected in connection with these co-branded offerings. In such cases, you will be presented with either a shared privacy statement or a link to the privacy statement of the collaborating entity. This resource will furnish you with insights into how the collaborator intends to use the collected data and how you can establish contact for information access requests or other inquiries.

It’s noteworthy that the Auto Claim Mastery Lawyer Directory will share all user information with Cornell’s Legal Information Institute for their version of the lawyer directory. While potential co-branding of the lawyer directory with third parties is plausible, disclosing private information or non-public email addresses to these parties will not transpire.

Content Submitted Or Made Available For Inclusion On The Service

Regarding content you provide or make accessible for inclusion within publicly accessible segments of the Service, it’s crucial to recognize that this information will be made publicly accessible on the internet. These “publicly accessible” segments of the Service encompass areas within the broader network of Auto Claim Mastery properties that are designed to be accessible to the general public. Illustratively, these include components like the Auto Claim Mastery Lawyer Directory,  Auto Claim Mastery Ask a Lawyer, wikis, message boards, and websites and blogs developed by Auto Claim Mastery.

Protecting Your Information

While Auto Claim Mastery is dedicated to the protection of your Personal Information, it’s essential to recognize that complete security of data transmissions over the internet cannot be assured at a 100% level. It is your sole responsibility to uphold the confidentiality of any passwords you establish and/or any account-related details.

Correcting Inaccuracies

Upon registration for Auto Claim Mastery’s products and services, an email will be dispatched to verify your new account. This email will be directed to the address you furnished during the sign-up process. In this communication, you will find guidance on modifying or erasing the account-related information submitted. It’s recommended to retain the confirmation email, as it holds valuable information to assist you should you encounter difficulties while accessing our services.

We greatly appreciate your inquiries and feedback. Feel free to reach out to us via email at info@autoclaimmastery.com.

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